grand rapids open positions

Office Assistant – Processing Assistant – Mortgage Industry

Team Mortgage Company LLC is a growing mortgage broker in Grand Rapids that works with a variety of lenders to provide customers with a broad selection of financing options. We coordinate with lenders to provide the best financing alternatives to our customers. Currently we are hiring for a Processing Assistant who will assist the operations department with office administration.  This is a new, full-time position created due to growth. Individuals who like to work with a team, have a service focused outlook, enjoy a fast-paced environment and can prioritize multiple responsibilities would be successful here.  This position has great potential for growth and advancement!

Responsibilities and Duties:

  • Request, follow-up and obtain Verifications of employment from clients.
  • Request, follow-up and obtain title work from various sources.
  • Order home appraisals for client properties.
  • Prepares closing documents for clients.
  • Manage all incoming phone calls and transfer as needed.
  • Create and update various marketing lists and other reports using Excel. 
  • Organize, deliver and file post-closing documents.
  • Other duties as assigned.


  • Professional demeaner with ability interact with clients and while on phones.
  • Customer oriented.
  • Computer skills; MS Office Suite; ability to perform searches for property taxes, research items for other Loan Officers.
  • Excellent written and verbal communication skills.
  • Detail oriented with strong organizational skills.
  • Ability to work independently with little direction. 
  • Regular and consistent attendance.
  • Previous administrative experience is preferred.
  • Must have reliable transportation.

Educational Requirements

  • High School Diploma
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About Us

The Grand Rapids human resource support specialists at mindbankhr remain dedicated to providing a wide range of HR and employment services in greater Grand Rapids and throughout West Michigan.